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Shipping Policy — FILTHYTD Cannabis Dispensary

At FILTHYTD, we understand that getting your legally purchased cannabis products quickly, safely, and reliably is an important part of your overall experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you shop with us. By placing an order on our website, you agree to the terms outlined in this policy.

Order Processing & Fulfillment

Once you place an order, FILTHYTD begins processing it as soon as possible. Orders are typically reviewed, confirmed, and prepared for delivery or pickup within 1 to 2 business days after your order is placed.

Processing times may vary due to:

  • High order volume or promotional periods

  • Verification steps for age or payment

  • Inventory availability

Orders placed on weekends or holidays will begin processing on the next business day.

Verification & Compliance

For your safety and legal compliance, some orders may require additional verification. We may contact you using the email or phone number provided at checkout if:

  • Additional age verification is needed

  • Payment or billing information requires confirmation

  • The order triggers a review under our fraud prevention systems

If verification is required, this may slightly delay processing.

FILTHYTD reserves the right to cancel or place holds on orders that appear suspicious or violate applicable laws or regulations.

Delivery Methods & Estimated Timeframes

FILTHYTD offers delivery services where legally permitted by California and local Los Angeles regulations. Delivery timeframes depend on your location, carrier capacity, and order details. Delivery options may include:

Standard Delivery

  • Typical fulfillment within 2–5 business days

  • Time begins after order processing completes

Express or Expedited Delivery (if available)

  • Faster transit options at checkout

  • Does not shorten processing time

Estimated delivery times are shown at checkout and may vary based on carrier performance, weather, and other factors beyond our control.

Note: Delivery availability and options depend on local cannabis delivery regulations; not all areas may be eligible.

Shipping & Delivery Fees

Delivery fees are calculated and displayed at checkout based on:

  • Delivery method selected

  • Order weight or size

  • Destination address

  • Any ongoing promotional offers

All delivery charges are clearly shown before you complete your order.

Order Tracking

After your order ships, you will receive a confirmation email with tracking details (when applicable).
Tracking updates may take up to 24–48 hours after the carrier scans your package.

You can use your tracking number to monitor delivery status and estimated arrival.

If you do not receive tracking information within 48 business hours after shipping, please check your email spam folder before reaching out to customer support.

Delivery Requirements

In compliance with cannabis delivery regulations:

  • You must be 21 years or older to receive delivery.

  • The name on your delivery must match your government-issued ID.

  • A valid photo ID will be checked at delivery.

If the delivery driver cannot verify your age or identity, the delivery may be canceled and your order returned without refund.

Failure to present valid ID may result in order forfeiture, subject to local laws.

Delivery Issues & Carrier Delays

Once your order is handed to the delivery partner:

  • FILTHYTD is not responsible for delays caused by weather, carrier disruptions, or traffic conditions.

  • Estimated delivery timeframes are not guaranteed.

If your package is delayed or shows “in transit” longer than expected, please contact the carrier with your tracking number or reach out to FILTHYTD support for assistance.

Incorrect or Incomplete Address

Customers are responsible for ensuring shipping details are accurate at checkout. If a package is sent to an incorrect or incomplete address:

  • It may be delayed or returned

  • Reshipment fees may apply

  • Shipping costs are non-refundable unless required by law

Lost or Stolen Packages

If tracking shows that your order was delivered but you didn’t receive it:

  • First check with neighbors or building management

  • Contact the carrier directly to confirm delivery

  • FILTHYTD cannot be held responsible for stolen packages after delivery confirmation

We will assist you to the best of our ability in filing carrier claims when possible.

Returned or Undeliverable Packages

Packages that are refused, undeliverable, or returned due to address errors may be subject to:

  • Restocking fees

  • Reshipping charges

  • Partial refunds (as allowed by applicable law)

Shipping costs are typically non-refundable unless otherwise required by law.

Legal Compliance & Restrictions

FILTHYTD operates in strict compliance with all applicable federal, state, and local laws regarding the sale and delivery of cannabis products. Certain products may not be eligible for delivery to specific addresses due to regulatory restrictions.

Customers are responsible for understanding and complying with local laws regarding possession and delivery of cannabis products.

FILTHYTD reserves the right to cancel or refuse any order that violates shipping regulations, legal requirements, or delivery policies.

Discreet Packaging

Your privacy is important to us. All orders are packaged discreetly with no external branding that identifies the contents.

Inside the package, products are securely packed to prevent damage during transit and preserve product quality until arrival.

Changes to This Policy

FILTHYTD may update or modify this Shipping Policy at any time without prior notice. Changes become effective immediately upon posting on our website. We encourage customers to review this policy periodically to stay informed about our shipping practices.

Need Help? Contact Us

If you have questions about shipping, delivery times, tracking, or your order status, our customer support team is here to help. Visit our Contact Us page or use the support channels listed at checkout.

Thank you for choosing FILTHYTD.
We’re committed to delivering not just premium cannabis, but a dependable and transparent shipping experience from start to finish.